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Sprint selects Mformation for WiMAX device management

Sprint Nextel's forthcoming Xohm WiMAX service will use mobile device management (MDM) technology enabling on-the-fly maintenance and updating of any product running on its open network.

"A key constraint for operators is often they have to pre-load applications onto devices before they go on sale," said Rob Dalgety, commercial director of Mformation, the MDM developer selected by Sprint.

He explained to Total Telecom that if operators can deliver new applications remotely as and when they are needed, then it increases the user base to include existing customers as well as new ones.

"MDM software allows them to manage the handset throughout the life of the device," added Matt Bancroft, vice president of Mformation.

He said that as well as delivering new applications to devices running on the Xohm network, Sprint can use Mformation's technology to provide key software updates, diagnose problems with the product, and manage security issues.

Furthermore, Sprint is aiming with its WiMAX service to foster an extremely broad ecosystem of devices that will run on the network, meaning Mformation will have to manage a wide range of products from a number of different vendors.

"Some [devices] will come through Sprint's regular channels and will stay with Sprint's network," said Dalgety.

"But it's expected that devices will be able to come from anywhere, and when they first register on the Sprint network they need to be easy to set-up," he said.

Bancroft said that Mformation's software is compatible with 1,500 different products, and that the company has its own certification programme meaning it can add support to new devices as quickly as possible.

What's more, Dalgety said Xohm is designed to give consumers a choice in how they pay to access the service, meaning there will be a range of subscription relationships to manage.

"In some cases the user maybe completely unknown to the service provider [Sprint]," said Dalgety.

Bancroft said that although Sprint is launching a nationwide WiMAX network, Mformation's software can also work with 3G LTE.

"The computer world, which is where WiMAX is coming from, and the cellular world, which is where LTE has been developed, are coming together as mobile networks become more IP-friendly," he said.

Bancroft commented that distinctions between applications that traditionally run on computer networks and those that run on mobile networks are becoming harder to see.

"In the U.S. two of the four operators – AT&T and Verizon Wireless – have announced they're going with LTE, while T-Mobile hasn't decided yet, but it's good news for us because 4G and the applications it can enable only increases the need for MDM," he added.

Источник: Total Telecom

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